The following ideas and concepts — some my own, some others' and some a combination — underpin my work.
CHANGING THE DEFINITION OF DIVERSITY
My passion is to encourage creative thinking and participant-led exploration of values, beliefs and assumptions about diversity. I aim to change, fundamentally, the way future generations respond to human diversity, by increasing awareness, acceptance and self-esteem in those who are open to change.
We need a fundamental shift in how we define diversity, by asking two simple questions in any situation:
I believe we have a powerful opportunity to manifest diversity as the natural synergy of similarity and difference, uniqueness and commonality that exists in all people, in all places, at all times.
I've developed a unique approach to understanding diversity, centred around inquiry, that facilitates a process of creative change involving curiosity, exploration, acceptance and willingness to be wrong. From this open, rather than controlling, space springs your potential for improvement, cohesion and growth.
The shadow of this method is uncertainty, complexity and decay, which most people try to avoid, but they are essential to healthy, resilient change. I'll leave you feeling confident to hold yourself and situations in a way that allows you to respond clearly, flexibly and professionally to the "light and dark" of change.
I work comfortably with businesses, community organisations, academic organisations, Government agencies and individuals. My professional experience in counselling, social work, adult learning, business management, social media, public speaking and entertainment give me a range of contexts to draw from.
Functional diversity presents a more dynamic and constructive paradigm than the current dominant ones (for example medical or social models), to describe and change the impact of impairment and disability. It proposes different thought patterns, new language and constructive behaviour, reframing the distinction between “normal” and “abnormal” function as “common” and “unique”.
The ideology was inspired by my personal and professional frustration with the existing polarized ideology of human function, which fails to adequately describe the diversity of physiological and psychosocial function amongst people. It aims to provoke and inspire dialogue about our current paradigm of human function in relation to value and capacity.
Within the paper, “Constructive Functional Diversity: A new paradigm beyond disability and impairment” below, published in Disability and Rehabilitation, [October–November 2007; 29(20–21): 1625–1633], I critique society’s biases regarding functional deficit relative to the subconscious fear of losing function; question the polarity of the negatively framed language of impairment and disability; and offer constructive, creative ‘solutions’ to describe the experience of atypical function. In so doing, an entirely new language of diverse human function and a concept of Constructive Functional Diversity (CFD) is proposed, which includes a complex yet logical array of modes and outcomes of function.
Finally I suggest the benefits of a more dynamic paradigm of functional change in enhancing rehabilitative outcomes, including client-directed practice.
Please contact me if you would be interested in a functional diversity workshop.
Having realised the potential for personal and social change offered by functional diversity, I sought to widen its scope. Experiential diversity incorporates all elements of human diversity, challenging us to suspend judgment on what we now define as “mainstream” and “non-mainstream” experience and reframe it as “common” and “unique”.
Diversity can be seen as a complex synergy of uniqueness and commonality (or difference and similarity) – that’s our definition of diversity, which is not the usual list of characteristics with which we associate diversity. Something is unique when it is different in a way worthy of note; it is common when it is ordinary, usual, lacking in distinction and unexceptional. Unique could be judged as interesting; common as rather dull and boring.
Using this change in lens, we are challenged to suspend judgment on what we now define as “non-mainstream” and reframe it as “unique” experience. Everything else then becomes common in comparison. We lose our fixation with normality, and begin to explore with interest the uniqueness of people that we currently see as abnormal. As a result we may begin to value and recognise with more clarity our own uniqueness, rather than desperately trying to “fit in”.
Please contact me if you would be interested in a experiential diversity workshop.
WISE SPECIES is a mnemonic. “WISE” explores experience and stands for wisdom, identity, synergy and expression. “SPECIES” explores expression – social, physical, emotional, cultural, intellectual, economic, spiritual . . . and more.
Based on 20 years’ of research and observation, I created WISE SPECIES as a powerful and holistic framework for change. I use it to work with people to make life changes, using an initial visioning process, which takes about an hour, followed by a detailed exploration of each of the four experience elements – wisdom, identity, synergy and expression.
Please contact me if you would be interested in a WISE SPECIES session.
Disability is a tough social problem because it is dynamically, generatively and socially complex. The cause and effect of attitudes towards disability have been far apart in time and space, so they are hard to grasp (dynamic); the effects have unfolded in unfamiliar and unpredictable ways (generative); and the people involved have seen things differently, so invariably have become polarised (social).Tough problems usually either get stuck and therefore remain unsolved, or they get solved by force. Problems to do with disability have taken both courses. Another way to solve tough problems is to engage all parties in deep conversation, providing the opportunity for people to talk and listen to each other. This course of action takes time but has been proven to generate understanding, empathy, insight and creative solutions.
Right now society needs deep conversations about disability.
Identifying vital behaviours
While negative attitudes towards disabled people have been consistently identified as the biggest barrier to disabled people being able to access the same opportunities as most other New Zealanders, latest theories about the “science of influence” point to the critical role of vital behaviours in creating the environment in which attitudes can evolve and embed.
Changing negative attitudes will help to achieve more positive outcomes for disabled people, but it will be the ability of disabled and non-disabled people to identify vital changes in behaviour that will ensure these improved outcomes.
Disability is a complex issue that requires more than one vital behaviour to effect change in a given area. However, if a finite range of vital behaviours are introduced throughout society and reinforced by consistent and continuous repetition, over time a tipping point will occur.
Dealing with fear
Another key alignment with the science of influence is the phenomenon of phobias. Phobias are caused by inaccurate beliefs and a resistance to change in attitudes and behaviours, based on these beliefs (eg. ophiophobia is caused by the inaccurate belief that all snakes are killers, when in fact most are not.
Phobias are cured by changing people’s mental cause and effect maps, by attending to two questions - can I change? and will it be worth it? Vicarious modelling and experience (watching others safely complete the feared behaviour) are proven to be highly efficient and effective in treating phobias by causing empathy and triggering mirror neurons in the brain.
People have been cured of ophiophobia in hours by receiving correct information; observing others handle snakes without harm; practicing snake contact in controlled environments and in incremental steps; and experiencing the benefit of living without irrational fear.
If society’s fear of disability were seen as a phobia (dysfunction-phobia), we could extrapolate that society needs correct information about disability; to watch accurate portrayals of interaction with disabled people; to have opportunities to engage positively with disabled people; and to experience beneficial outcomes.
Thinking in new ways
New bridges between science and philosophy can be interpreted as promoting the unconventional wisdom that we create our own reality with our thinking and beliefs. Using this lens we create disability as a negative, comparative, inaccurate and uncreative reality that perhaps should never have considered. Some might say we should stop thinking about it because the more we think about it, the more of it we create and experience.
What we could could consider instead is that human beings function and experience the world in a diversity of ways. We could call that functional and experiential diversity. Diversity can be seen as the complex synergy of uniqueness and commonality (or difference and similarity), which is not the usual list of characteristics with which we associate normally associate diversity or disability. Something is unique when it is different in a way worthy of note; it is common when it is ordinary, usual, lacking in distinction and unexceptional. Unique could be judged as interesting; common as rather dull and boring.
Using this change in lens, we are challenged to suspend judgment on what we now define as "disability" and reframe it as "unique" function and experience. Everything else then becomes common in comparison. We lose our fixation with normality, and begin to explore with interest the uniqueness of people that we currently see as abnormal. As a result everyone may begin to value and recognise with more clarity their own uniqueness, rather than desperately trying to "fit in".
Influencer: The Power to Change Anything. Kerry Patterson, Joseph Grenny, Al Switzler, Ron McMillan, David Maxfield. August 2007. McGraw-Hill
The Tipping Point: How Little Things Can Make a Big Difference. Malcolm Gladwell. January 2002. Little, Brown & Company
Outliers: The Story of Success. Malcolm Gladwell. November 2008. Little, Brown & Company
Solving Tough Problems : An Open Way of Talking, Listening, and Creating New Realities. Adam Kahane. August 2007. Berrett-Koehler Publishers